Projek Raw offers
(A) a full refund or exchange of all items purchased online on shop.projekraw.com at regular price, provided they are returned in their original condition: unwashed, unworn and with the original labels/tags and in their packaging within 30 days of purchase. In the case of a refund, shipping charges and sales taxes on the original delivery are non-refundable and will be deducted from the amount to be refunded.
For returns and exchanges, a $10 fee will be deducted from the credit will receive.
(B) Any item reduced or discounted at 50% or more is considered final sale and therefore we will not accept returns on these items.
* In the event of an error on the product (s) or a manufacturing defect, we will accept the return and will assume the cost of return on all items.
To make a return, send us an email to [email protected] including the invoice # as well as the reason for the return. We will send you an email with a prepaid return label as well as a return form that you must include with the return package.
We reserve the right to cancel an order (without compensation) placed online if for example a style becomes unavailable.
All returns will be processed using the same method as when paid.
Bathing Suits are not refundable for reasons of hygiene.
All returns must be sent back to:
Projek Raw - ECOMMERCE
433 Chabanel St West
Montreal, QC H2N 2J8
Please refer your original order number on the outside of the carton.
Return(s) will be refunded within 30 days of receipt. Projek Raw is not responsible for any loss until return is received.